{"id":5665,"date":"2024-05-14T08:03:06","date_gmt":"2024-05-14T08:03:06","guid":{"rendered":"https:\/\/kokoro.today\/?post_type=exclusive&p=5665"},"modified":"2024-11-07T09:47:26","modified_gmt":"2024-11-07T09:47:26","slug":"prevent-teammate-burnout-with-a-h-e-a-t-check","status":"publish","type":"exclusive","link":"https:\/\/kokoro.today\/exclusive\/prevent-teammate-burnout-with-a-h-e-a-t-check\/","title":{"rendered":"Prevent Teammate Burnout With a H.E.A.T. Check"},"content":{"rendered":"\t\t
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Help Everyone Assess Themselves!<\/h2>

By Dr. David Hester<\/a><\/strong><\/p>

Your team is in peril. You know it, they know it, yet people aren’t doing much about it. The\u00a0 workforce is suffering because of high levels of stress, an always-on mentality, and exhaustion.\u00a0 So what happens when you’re burning both ends of the candle?\u00a0<\/span><\/p>

No doubt, people burn out. When that happens, give them a heat check. No, not the half-court heave in the middle of the first quarter in a pro basketball game.\u00a0<\/span><\/p>

A 2023 UKG study surveyed 3,400 participants on factors impacting their mental health. Which\u00a0 one of these four managers, doctors, spouse\/partner, or therapists do you think has the most\u00a0 impact on employees’ mental health? Of the three options, the choice seemed straightforward but could be argued. It’s the doctor, right?\u00a0<\/span><\/p>

The study revealed that your manager has around the same\u00a0 influence on your mental wellbeing as a spouse or partner. Wild innit. Doctors and therapists trail in influence on mental wellbeing, yet they support by diagnosing and treating. Our managers\/leaders play a vital role in our mental health. What can we do to help build a better work environment?\u00a0<\/span><\/p>

What’s a H.E.A.T. Check?<\/strong><\/p>

The H.E.A.T. check (Help Everyone Assess Themselves) is used when a teammate or employee\u00a0 consistently performs at a peak level. It requires asking powerful questions, not just “How are you?” or “Are you good?” The point is to hold space for them to feel supported. It is about not overloading your people.\u00a0<\/span><\/p>

Use the H.E.A.T. check when you want to see if they can still maintain that level of output. For\u00a0 example, a H.E.A.T. Check is needed for an employee or teammate hitting all their shots, sales,\u00a0 approvals, metrics, and goals\u2014whatever measurements excite you. It is imperative for leaders to check in on those employees, as they are commonly the workhorses.\u00a0<\/span><\/p>

Business or, better yet, busy-ness culture may overlook how easy it is to levy more weight onto\u00a0 those workhorses because of their production history. So, a H.E.A.T. Check allows you to check\u00a0 in with those teammates to see if they’re still hot. People may not know they are burning out\u00a0 because they are used to being “the go-to” or “the Rock.”\u00a0<\/span><\/p>

We Definitely Started the Fire\u00a0<\/strong><\/p>

If you are in an HR or a people leader role, you may have heard this before: “Let’s give more to\u00a0 Sophie. They’re ON FIRE!!! And they never take a vacation.”\u00a0<\/span><\/p>

Here’s a quick joke:\u00a0<\/span><\/p>

Two business associates enter a Juice Bar. One entrepreneur sits with their associate and notices they are\u00a0 different. They lack engagement, seem distracted, and don’t order their usual drink. The other\u00a0 business associate asks, “What’s going on with you?” the first business associate breaks down into sobs. They say, “My team is burned out, and I sure as (expletive deleted) am too!”\u00a0<\/span><\/p>

That wasn’t a joke as much as it was a dark yet objective look at today’s workforce, middle\u00a0 management, and executives. They need help. It’s important to mention that these entrepreneurs have available resources to heal. They can get a massage, pay for therapy, hire a coach, a nanny,\u00a0 or even a second nanny to care for those irksome child-rearing duties.\u00a0<\/span><\/p>

Some may take sabbaticals so they can refresh. What is genuinely unfortunate is that employees may not have the same\u00a0 access to resources as middle management and executives. Yet, they are expected to pull through no matter what life has thrown them.\u00a0<\/span><\/p>

So what does everyone do when they are stressed? Probably nothing, maybe something\u00a0 maladaptive, perhaps some wellbeing techniques, all three options are in play. Burnout has been a hot topic. Something that’s not highlighted often is how much Burnout mirrors the symptoms\u00a0 of depression. People want to share what’s going on with everyone to feel heard, seen, and accepted, but they may be reluctant to share because of stigma.\u00a0<\/span><\/p>

How Stress Hurts Your Team\u00a0<\/strong><\/p>

Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and\u00a0 prolonged stress. Do you remember that commercial with the tagline “Friends Don’t Let Friends\u00a0 Drink and Drive”? Wouldn’t it be nice if this slogan were repurposed into a new motto?\u00a0<\/span><\/p>

“Employers Don’t Let Teammates Burn Out”\u00a0<\/span><\/p>

Think of your organization like a car. You can also think about it as a matter of self-assessment. In this car, you have a human driving. Humans have brains with finite resources, and they need to optimize their use of glucose as gas (energy for the brain and every cell in the body).\u00a0<\/span><\/p>

Now that takes care of the human operator, the car also needs tending. These mechanical systems break down over time, especially if they are not continuously assessed for\u00a0 damage or malfunction due to the status quo.\u00a0<\/span><\/p>

On the other hand, suppose your human operators and car are working correctly. They have\u00a0 ample available gas capacity and are not working with a shrunken tank, expected to go for long\u00a0 distances. In that case, the humans are healthy, rested, alert, primed for peak performance, and\u00a0 ready for unforeseen challenges.\u00a0<\/span><\/p>

With everything, there is a dark side; if your operator is burned out, depressed, anxious, or sleep deprived and the vehicle has a smaller gas capacity, you will not get as far. Specifically, your\u00a0 vehicle, your organization, and your team will overheat. And then you can kiss seeing your\u00a0 destination goodbye.\u00a0<\/span><\/p>

Know Thy Stress<\/strong><\/p>

Why aren’t we assisting others to take a good look at themselves when they are stressed?\u00a0 Perhaps we don’t notice it until a massive source of extraneous cognitive load results in heavy\u00a0 stress. Keep in mind not all stress is bad. There are various levels of pressure on the mental load\u00a0 and performance spectrum.\u00a0<\/span><\/p>

For example, hypostress is the type of stress that occurs when someone has been under chronic stress, leading to feelings akin to being bored or unchallenged. The next is eustress, which sits right outside the comfort zone and is the good stress that pushes us to higher levels.\u00a0<\/span><\/p>

But there’s a line where fatigue comes in, and if pushed too far, you are\u00a0 knocking on the doorstep of distress characterized as bad stress.\u00a0<\/span><\/p>

If this lousy stress goes unchecked, it can usher in exhaustion and poor health. This leads us to\u00a0 hyperstress, where the game gets dangerous. In addition, this high level of negative stress can\u00a0 weigh on the body and brain. On the biological side, you can see hormonal fluctuations,\u00a0 increased coronary artery plaques, and shortening of telomeres (shoestring tips on our\u00a0 chromosomes that help extend life or shorten depending on stress level).\u00a0<\/span><\/p>

Finally, reductions in\u00a0 gray matter lead to neuroanatomical challenges, including lower attention span, poorer decision making quality, and increased reactivity to stressors. In some businesses, we do annual reviews, identify our workhorses, and saddle them with more responsibility. Here, we need a H.E.A.T. check. Make helping everyone assess themselves a part of your culture.\u00a0<\/span><\/p>

System Change\u00a0<\/strong><\/p>

If you change your systems, you will change your organization’s trajectory. Imagine the power of H.E.A.T. checks soothing your team’s unease like a wave. It can be as simple as checking in on your vital teammates or asking below the surface questions.\u00a0<\/span><\/p>

\u201cWill taking the lead on the new project prevent you from showing up as you did in the past? Will it push you out of peak performance?\u201d<\/span><\/p>

Yeah, we get it. Joe loves high-stakes projects, but instead of giving them to him straight away,\u00a0 start by asking him if he would like to take on more. Or asking, “I know you’re doing all these\u00a0 new projects. How are you handling that?” Next, recognize what we are doing to our teammates, check in with them, and ask yourself what a teammate’s distress level says about your team.\u00a0<\/span><\/p>

If you are dealing with a larger team\/group, your assessment requires more detail.\u00a0<\/span><\/p>

For example, a validated tool must be used to measure burnout. Written responses will\u00a0 undoubtedly provide the richest data. Here are a few additional questions to help teams assess\u00a0 themselves.\u00a0<\/span><\/p>

\u201cWhat gives you the most meaning in work?\u201d
<\/span>\u201cWhat are your primary stressors?\u201d
<\/span>\u201cWhat do you think are reasonable suggestions to limit the impact of those stressors?\u201d\u00a0<\/span><\/p>

If you are bold, you can enact Vegas rules: (a) Forgive hierarchical relationships. (b) What happens in Vegas stays in Vegas.\u00a0<\/span><\/p>

Do whatever you have to do to build that trust.\u00a0<\/span><\/p>

Be that mirror.\u00a0<\/span><\/p>

If your team is feeling the crunch.\u00a0<\/span><\/p>

Stop letting your people burn out….instead, give them a Flerken H.E.A.T. check.\u00a0<\/span><\/p>

For the uninitiated, a Flerken is a comic book character dismissed by many early on but is\u00a0 actually an effective protector. Flerken also has access to a pocket dimension. Think of this\u00a0 pocket dimension as a space your organization\/team can create to pull struggling employees into so they can find healing.\u00a0<\/span><\/p>

Resources<\/strong><\/p>

  1. Association for Psychological Science.<\/a><\/span><\/li>
  2. National Library of Medicine<\/span><\/a><\/li>
  3. Hindawi<\/span><\/a><\/li>
  4. PLOS<\/span><\/a><\/li>
  5. SHRM<\/span><\/a><\/li>
  6. PLOS ONE<\/span><\/a><\/li>
  7. Forbes<\/span><\/a><\/li>
  8. National Institute of Health<\/span><\/a><\/li>
  9. National Library of Medicine<\/span><\/a><\/li>
  10. Forbes<\/span><\/a><\/li>
  11. Marvel<\/span><\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Help Everyone Assess Themselves! By Dr. David Hester Your team is in peril. You know it, they know it, yet people aren’t doing much about it. The\u00a0 workforce is suffering because of high levels of stress, an always-on mentality, and exhaustion.\u00a0 So what happens when you’re burning both ends of the candle?\u00a0 No doubt, people … <\/p>\n

    Continue reading “Prevent Teammate Burnout With a H.E.A.T. Check”<\/span><\/a><\/p>\n","protected":false},"featured_media":6555,"comment_status":"open","ping_status":"closed","template":"","meta":[],"tags":[],"article_category":[],"class_list":["post-5665","exclusive","type-exclusive","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nPrevent Teammate Burnout With a H.E.A.T. Check - Kokoro: 5 Minutes to Well-being<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kokoro.today\/exclusive\/prevent-teammate-burnout-with-a-h-e-a-t-check\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prevent Teammate Burnout With a H.E.A.T. Check - Kokoro: 5 Minutes to Well-being\" \/>\n<meta property=\"og:description\" content=\"Help Everyone Assess Themselves! 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